![]() If the customer requires the exchanges sooner they may request to self collect via appointment at our warehouse. Lead time for delivery of exchanges – Exchanges will typically take 5-7 working days to reach the customer (if exchange products are in stock ).Cost of delivery / exchange: If the exchange reasons are one of the 3 shown in part (a) above, the company will bear the cost of sending the exchange products to the customer.Incorrect product delivered – mistake made in packing or delivery.Damaged product – physical damage, stains, broken.Defective product – does not work (no ink, spoilt etc ).Circumstances / conditions accepted for exchange are:.Opt for store credit for the same amount spent on the damaged/defective products to be used at a later date.Exchange the damaged / defective product(s) for another product of the same value.Exchange the damaged/ defective product(s) for the same product.Within 30 days of purchase, if the product is damaged or defective, we will do an exchange after you send us an image of the items thta you received. ![]() has a 30 Day, 1-for-1 exchange policy for our products.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |